The default sign-in notification sound is the knocking-on-the-door sound. If you don’t like the sound, you can customize it (how?). Sometimes you hear the sign-in notification go non-stop. Most likely someone on your contact list is having connection problem and … Continue reading
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What’s the knocking sound and how to stop it?
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Why can’t I change my profile picture?
If you are QQ level 4 and below, you can only customize your profile picture once. However, you have the option to change it within 72 hours however many times. But once that 72-hour grace time period passes, you can … Continue reading
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Error Message: Not a valid Win32 application
If you receive this error message during installation, there might be a problem with the copy of the installer file you downloaded. Delete the installer file, and download it again from our official product page.
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Error Message: Failed to extract files
If you receive error message “Failed to extract files”, you need to delete the installer file and download it again from our official product page. This time, please install it under a different directory using the admin account on your … Continue reading
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Sign-in Denied Due to Message History Encryption
If you receive error message while signing in – “The message history has been encrypted. Please enter the encrypted password first“, it is because you have set up password in your Settings–>Security and Privacy–>Message History–>Lock Message History. This password can be … Continue reading
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QQ International 1.6 is Out… Don’t Miss This Update
Are you ready for the holiday season? QQ International 1.6 is now available for download… our seasonal present! Whether you’re celebrating Christmas, Hanukkah, or simply teeming with anticipation for yummy treats and gifts, your friendly people at Tencent don’t discriminate … Continue reading
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Just Got Disconnected from QQ and Saw This Message, Help!
First off – don’t panic. You can ignore the message if any of the following is true: You are trying to log in using one single account on multiple devices at the same time You are trying to log in … Continue reading
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QQ International on Windows 8 32/64 bit
Is QQ International compatible with Windows 8? Of course it is! Both 32 and 64 bit versions support QQ International with no problems. Please make sure that you download the latest version from our official site: it doesn’t sport a … Continue reading
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Web-Based QQ? Try QQ Chat… Because It Rocks
If you haven’t tried QQ Chat then you should really spend some quality time with our new Web-based multilanguage QQ client that will rock your online social life! We have stuffed it with unique features designed with global users in … Continue reading
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How to set ID protection?
1. You can go to http://aq.qq.com/ to set ID protection. We apologize that currently the website is only in Chinese. Enter your QQ login ID and password on this page. 2. Please click “Set immediately”, you will enter next page … Continue reading
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QQ Chat Now Supports Translations to Elvish
We’re very proud to announce that QQ Chat now supports live translations to Elvish! It’s a great addition to this app and all of our friends who love the Lord of the Rings will be thrilled to use it. Currently … Continue reading
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How to Manage Your QQ International Group Details
Once you’ve joined (or created) a QQ International group you need to manage it and this is how you do it. First of all you need to tap “Contacts” on the bottom navigation and then select “Groups”. This will list … Continue reading
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Helpful Tools to Translate Chinese Webpages
Mandarin is not your strength? Here are some tips and useful applications to help you navigate through the Chinese web with ease.Essential QQ services and processes such as account signup and security are available in English but, as you might … Continue reading
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How to Control My Visibility and Limit How People Find Me Online?
On QQ International you have full control on how you want to be found by other contacts, and whether to appear or be hidden to the wider QQ userbase. QQ International for Android and iOS First tap on the Settings … Continue reading
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How to Start a Mobile Video Call?
With QQ International you can make free video calls to all your online contacts. Although the service is offered free of charge please do mind your connection circumstances and details because data charges might apply. We strongly suggest you to … Continue reading
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How To Customize My QQ International Profile on Mobile
Do you want to change your profile picture and your information available to QQ contacts? It’s fairly easy. Tap on the “Settings” tab then “My Profile”. From this menu you can tap again on the profile picture to change it … Continue reading
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How To Send Files When on Mobile?
Transferring files from your mobile to QQ International contacts is fast. Open a conversation with your contact and then tap on the “+” sign, then select “Files” as follows: You can select local files stored in your device or even … Continue reading
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Free Cloud Storage with QQ International
The latest version of QQ International for Windows comes with 2GB of free cloud storage offered by Tencent Cloud. Using this function is easy and intuitive as it gets: access Tencent Cloud from the Apps in your QQ International client as … Continue reading
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How to Block Contacts on QQ International for Mobile?
Is there someone you don’t want to talk to? Do you want to hide your presence from a contact? Don’t worry: with QQ International you have full control over your privacy and visibility. Tap on the “Contacts” tab in the … Continue reading
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How to Unblock Your QQ Account
Is your account frozen? You can’t access your QQ friends? Don’t worry! It’s very easy to unblock your QQ account. Just follow the steps below: 1、Go to this website: http://aq.qq.com/cn2/login_limit/login_limit_index 2、Type your QQ number in the red circle: PS: Don’t … Continue reading
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